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AKERA
Shipping & returns

Delivery and returns

Shipping

  • Insured delivery across India, typically within 3–7 working days of dispatch.
  • Complimentary shipping on orders above ₹5,000; a flat fee applies below that and is shown at checkout.
  • You'll find your carrier and tracking number on your order page as soon as it ships.

Unpaid orders

Pieces in your order are reserved for 30 minutes while you complete payment. Unpaid orders are released automatically and your items return to your bag.

Cancellations

You can cancel a confirmed order from your account until it starts being prepared. Payment is refunded to the original method.

Returns

Unworn pieces in their original packaging can be returned within 30 days of delivery. Open the order in your account and choose Return items. We review requests within two working days and arrange an insured pickup. Once the pieces arrive, we refund them to your original payment method (shipping charges aren't refunded). If your order used a discount code, the refund reflects the discounted price you paid.